At Jai Garments, we value every order and strive to deliver your favorite fashion pieces quickly, safely, and efficiently. This Shipping Policy explains how we process, handle, and deliver orders placed through our website. By shopping with Jai Garments, you agree to the shipping terms and conditions described below.
We understand that receiving your order on time is as important as choosing the right outfit. Therefore, our dedicated logistics team ensures that your clothes are packed securely, shipped promptly, and delivered right to your doorstep in the shortest possible time.
Order ProcessingAll orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next working day. Once your order is processed and dispatched, you will receive a shipping confirmation email or SMS containing the tracking details and courier partner information. This helps you easily track the status of your delivery anytime.
If we experience a high volume of orders during festive seasons or sale events, processing times may slightly extend. However, we always work hard to ensure your order reaches you as quickly as possible.
Delivery Timeline
Our standard delivery time across India is 4–7 business days, depending on your location and courier service availability. Major cities and metro areas may receive deliveries faster, while remote locations may take slightly longer. For urgent needs, express delivery options are available in select areas at an additional cost. You can view available shipping options at checkout before confirming your order.
Shipping Charges
Jai Garments offers free standard shipping on all prepaid orders above ₹999. For orders below ₹999, a nominal shipping fee may apply, which will be clearly displayed during checkout.
Cash on Delivery (COD) orders may include a small handling charge to ensure secure processing.
Tracking Your Order
Once your order is shipped, you will receive a tracking link through email or SMS. You can use this link to monitor your shipment’s progress. Our customer service team is also available to assist you with any delivery-related queries at support@jaigarments.com or +91-8510838666.
Delivery Partners
We have partnered with trusted courier and logistics providers to ensure timely and secure delivery across India. Each package is handled carefully to protect your clothing from damage during transit. If your package arrives damaged or tampered with, please report it to us within 24 hours for quick assistance.
Delays and Exceptional Circumstances
While we do everything possible to meet delivery timelines, unforeseen factors like weather conditions, logistical issues, or high order volumes may cause delays. In such cases, we will promptly inform you and work closely with our courier partners to expedite the delivery.
International Shipping
Currently, Jai Garments ships only within India. However, we are working on expanding our reach to international customers in the near future. Updates regarding global shipping will be announced on our website and social media pages.
At Jai Garments, we are dedicated to providing a smooth, reliable, and transparent delivery experience that matches the quality of our products. Your satisfaction is our priority, and we are always here to help ensure your order reaches you on time and in perfect condition.
For any questions or concerns related to shipping, please contact our support team at support@jaigarments.com
Thank you for choosing Jai Garments — your trusted destination for trendy and affordable fashion online.